Last Updated: January 16, 2026
Program Information
Program Name
Waffi Loyalty SMS Alerts
Organization
Waffi Loyalty LLC
Phone Number
+1 (844) 871-7331
Message Frequency
Varies (1-4 per month)
Waffi Loyalty provides a customer loyalty platform for retail businesses. When customers sign up for a participating store's loyalty program, they may opt-in to receive SMS text messages about their rewards and promotional offers.
How Users Opt-In
Users opt-in to receive SMS messages through our web-based customer kiosk portal located at www.waffiloyalty.com/customer.html. The opt-in occurs during the loyalty program sign-up process.
Opt-In Process:
- Customer visits a participating store with a Waffi Loyalty tablet/kiosk
- Customer enters their phone number to join the loyalty program
- Customer enters their name and views the SMS consent checkbox
- Customer must actively check the consent checkbox to agree to receive SMS messages
- Customer submits the form to complete registration
Exact Opt-In Language Displayed:
This is the exact checkbox and consent language shown to users:
Key Compliance Points:
- Consent checkbox is NOT pre-checked - users must actively check the box
- The checkbox is required - form cannot be submitted without consent
- Consent language is clearly visible at the point of opt-in
- Users are informed of: message frequency, data rates, how to opt-out (STOP), and how to get help (HELP)
- The sender is clearly identified as "Waffi Loyalty"
Types of Messages Sent
| Message Type |
Description |
Example |
| Welcome Message |
Sent once after opt-in confirmation |
"Welcome to [Store] Rewards! You've earned 1 point. Reply STOP to unsubscribe." |
| Points Update |
When customer earns or redeems points |
"You now have 5 points at [Store]! 5 more to earn your reward." |
| Reward Available |
When customer qualifies for a reward |
"🎉 Congrats! You've earned a free reward at [Store]. Show this message to redeem." |
| Promotional Offers |
Special deals from participating stores |
"[Store]: This week only - Double points on all purchases! Visit us today." |
How to Opt-Out
Users can opt-out of receiving SMS messages at any time using any of these methods:
Text Keywords:
Reply to any message with:
STOP
UNSUBSCRIBE
CANCEL
END
QUIT
Upon receiving a STOP request, the user will receive a final confirmation message:
"You have been unsubscribed from Waffi Loyalty messages. You will not receive any more messages. Reply START to resubscribe."
Other Methods:
Important: Opting out of SMS messages does not cancel your loyalty program membership. You can still earn and redeem points by visiting the store.
Get Help
For assistance with SMS messages, reply HELP to any message.
You will receive:
"Waffi Loyalty: For help, visit waffiloyalty.com/sms-consent or email support@waffiloyalty.com. Reply STOP to unsubscribe. Msg&data rates may apply."
Contact Information:
Privacy & Carrier Information
Data Privacy:
- Phone numbers are used solely for loyalty program communications
- We do not sell, rent, or share phone numbers with third parties for marketing purposes
- Data is stored securely and encrypted
- View our full Privacy Policy
Supported Carriers:
SMS messages are compatible with all major US carriers including AT&T, Verizon, T-Mobile, Sprint, U.S. Cellular, and regional carriers.
Message & Data Rates:
Standard message and data rates may apply based on your carrier plan. Contact your wireless carrier for details about your messaging plan.
Carriers are not liable for delayed or undelivered messages.
Summary
By opting in to Waffi Loyalty SMS:
- ✅ You consent to receive recurring automated SMS messages
- ✅ Messages include rewards updates and promotional offers
- ✅ Message frequency varies (typically 1-4 per month)
- ✅ Message and data rates may apply
- ✅ Text STOP to opt-out anytime
- ✅ Text HELP for assistance
- ✅ Your phone number is never sold or shared