All Customers
| # | Name | Phone | ZIP Code | City | State | Purchases | Revenue | Reward | First Visit | Last Visit | Status | Actions | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
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Store Settings
Loyalty Program
🎁 Signup Reward
Incentive for new customers joining your loyalty program
🏆 Loyalty Reward
Reward customers receive after completing their purchases
Account Information
Store ID:
Package:
Status:
📊 Account & Subscription
🔐 Account Status
💳 Subscription Payment
Upgrade from trial to a paid subscription for uninterrupted service.
📣 Communication Center
Connect with your customers through SMS, media campaigns, and AI-powered promotions
👥 Select Recipients
📝 Quick Templates
✉️ Compose SMS Message
Send a text message to your selected customers
📷 Media Campaign
Share images or videos with your customers
Drag & drop your file here
or
Supports: JPG, PNG, GIF, MP4, WebM (Max 50MB)
🤖 AI Promotion Assistant
Get AI-powered help to create engaging, industry-specific promotions
📋 Campaign History
View your past communications
No campaigns yet
Your sent campaigns will appear here
CRM
Customer relationship hub with profiles, marketing, support, and analytics.
Customer Profiles
Manage contact details, tags, notes, and purchase history.
Select a customer
Recent Purchases
Marketing & Segments
Targeted email/SMS with quick segments.
Interaction Timeline
Support cases, complaints, refunds, and follow-ups.
Personalized Promotions
Assign discounts to customers or segments; apply at checkout.
| Name | Type | Value | Segment | Status |
|---|---|---|---|---|
| Loading promotions... | ||||
Analytics & Reports
Growth, repeat rate, churn, and top customers.
Multi-location Insights
Shared profiles and location-based performance.
| Location | Customers | LTV | Repeat % | Churn % |
|---|---|---|---|---|
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Access Control
Role-based access tied to subscription tier.
Purchase History
| Date | Customer | Description | Amount |
|---|---|---|---|
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Store Reports & Analytics
📊 Store Performance Summary
📈 Purchase Trend (Last 30 Days)
👥 Customer Segmentation
🏆 Top Products
| Product | Sales | Revenue |
|---|---|---|
| No data available | ||
🏢 All Locations Comparison
| Location | Store ID | Customers | Purchases | Revenue | Rewards |
|---|---|---|---|---|---|
| Loading... | |||||
🔄 Customer Retention
🔔 Recent Activity
Loading recent activity...
My Locations
Manage all your locations under your brand.
| Store ID | Location Name | Client Name | Client Email | Address | Package | Status | Actions |
|---|---|---|---|---|---|---|---|
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POS Integration
📦 POS Integration is available for Silver and Gold packages.
Configure POS API
📧 Contact Us
Have questions or need assistance? We're here to help!
Send us a Message
Other Ways to Reach Us
support@waffiloyalty.com
We respond within 24 hours1-800-WAFFI-LP
Mon-Fri, 9AM - 6PM ESTAvailable on dashboard
Gold package members only🕐 Support Hours
| Monday - Friday | 9:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |